Client onboarding

A simple start path for new client projects.

After an enquiry, this page explains what happens next and what we need before delivery starts.

From first note to project start.

A visible onboarding path keeps the sale moving and reduces back-and-forth.

01

Listen

We start with the people, the pressure points, and the outcome you need. No giant discovery theatre.

02

Shape

We turn the problem into a clear scope: what gets built, what can wait, and how success will be measured.

03

Build

We work in short cycles, using AI where it helps and human judgement where it matters most.

04

Improve

After launch, we look at what people actually do and make the next small improvement instead of guessing.

Start pack

What clients should prepare.

This checklist keeps the first paid week focused on decisions and delivery.

  • Choose the package or outcome you want first.
  • Share your current website, socials, brand assets, and login constraints.
  • Add 3 examples of websites or brands you like and 3 you do not like.
  • Write the top 3 actions you want visitors to take.
  • Confirm who approves copy, design, and launch decisions.

Ready to become a client?

Send the first note. The reply will confirm fit, package, timeline, and the exact assets needed to begin.