Ideas into working systems for trade & commercial operations.
Harley Labs is the software prototyping and workflow automation studio of The Harley Group. We design and test practical voice receptionists, instant job estimators, and lead-routing tools that cut repetitive admin for UK trade businesses.
What We Build & Test in Harley Labs
Practical software prototypes focused on removing everyday admin bottlenecks for UK electrical, heating, and building contractors.
Callum: 24/7 British Voice Receptionist
Automated phone answering built to greet callers in natural British English when contractors are up a ladder or driving. Captures postcodes, identifies urgent callouts, and sends a clear summary to WhatsApp.
Instant Trade Quote Estimators
Configurable website calculators that give homeowners a clear ballpark price range in 15 seconds (e.g. consumer unit upgrades, EV chargers, or boiler swaps) before sending the pre-qualified enquiry to the contractor.
Structured Lead & WhatsApp Routing
Turns website forms and phone enquiries into clean, scannable job briefs so tradespeople can see the postcode, job type, and urgency at a glance between jobs.
“[Example] Clifton BS8 · 18th-Edition Consumer Unit Quote · Customer requested afternoon callback.”
Lean Trade Website Architecture
Clean React and Tailwind website templates engineered for UK trade businesses— built without fragile WordPress plugins, popups, or bloated page builders, and deployed on Cloudflare edge hosting.
Interactive Prototype Sandbox
Explore how our voice triage scripts and illustrative job quoting formulas respond to different trade scenarios.
Voice Triage Script Simulator
Select a trade call scenario below to inspect how Callum gathers the right fault details before messaging the engineer:
“Hi, our Vaillant boiler has just started flashing fault code F75 and there is no hot water in the house.”
“Understood. Vaillant F75 relates to system water pressure or the pressure sensor. Could you share your postcode and let me know if the pressure gauge is below 1 bar so I can brief our heating engineer?”
Captures fault code, checks whether it is an urgent breakdown, and sends a structured brief to WhatsApp.
Job Estimator Formula Sandbox
Adjust sample material costs and estimated site hours to see how our interactive client quote calculators build a ballpark figure:
Start With the Real Job
We look at where time or enquiries are genuinely being lost—missed calls while on tools, slow manual quoting, or repetitive admin.
Build & Test Cleanly
We build a small, focused prototype and test it with realistic trade scenarios before ever rolling it into a live client workflow.
Keep Human Oversight
Useful tools graduate into Harley Digital Works packages, always with clear customer controls and direct founder accountability.
Collaborate With Harley Labs
If you run a trade or commercial business with repetitive manual tasks, or you want to test our voice receptionist or quoting tools, get in touch with Robbie.